Lou Imbriano

Lou is a career C-level business, marketing executive and entrepreneur. Imbriano is the Former Chief Marketing Officer of the New England Patriots and Chief Operating Officer of Major League Soccer’s New England Revolution. Imbriano also spent a decade in Television and Radio, creating, producing and marketing multiple shows and events. Lou is a McGraw-Hill Business author, penning “Winning The Customer” and a Professor of Sports Marketing at the Boston College Carroll School of Management. 

“Lou was years ahead of his time. His insights into gaining and retaining customers are valuable to every CEO no matter what size the company.” -Mark Cuban, Owner/Dallas Mavericks
"I hired Lou & the Imbriano Group to create a process for the Baptist to utilize in evaluating potential affiliates. Although Lou & his team didn't have healthcare experience, it was clear from the outset that they had the ability to quickly assess the industry and apply their vast knowledge to create an effective process. Lou delivered on every commitment and the team exceeded my expectations. I whole-heartedly endorse Lou and offer my highest recommendation to anyone who is in need of a innovative marketing agency to extend their brand."
Erin McDonough
Senior Vice President, Communication & Public Affairs at Brigham & Women's Hospital

“When I mentor my junior officers I used quite a bit of Lou's lessons about relationship architecture. It's been important and essential to our success here in a war believe it or not. We've focused on building and maintaining relationships with coalition forces, the Afghan National Police, and local Afghan business owners. It's resulted in some amazing information flow that comes our way about some pretty bad dudes and how to keep ourselves prepared and safe.”

Colonel Tom Stewart
US Army
"Unbreakable relationships are crucial to success in business. Lou Imbriano captures what it takes to forge the kind of deep credibility that encourages consumers and clients to trust you with their hard-earned dollars. If you want to deepen your customers’ trust and grow your revenues, I suggest you read Winning the Customer and you will win."
Bob Reynolds
President & CEO, Putnam Investments
"Lou spoke to our annual awards luncheon. His appeal was broad. We heard great feedback from our newest reps to our most tenured veterans. He reminded us of important connections we need to make with our clients every day. His energy and stories made sense in the real world."
Scott Christensen
Managing Partner, Northwestern Mutual

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