When we announced that McGraw-Hill was publishing our book, Winning the Customer, of course we had to have a little fun with it, so I threw out to the social media universe that we would give a copy of the book to the person who provided the “best” topic for me to write a post […]
read moreHow To Become A Muse And Inspire Others
I have basically lived only with women my entire life. When I was a kid, my parents got divorced and I lived with just my mom and my sister, Stephanie. In addition to that, my grandmothers also had a strong influence on my life. I lived at home until I got married, as every good […]
read moreGillette Stadium Is Golden With Its McDonald’s Signage
When we were building Gillette Stadium, we had many things to think about to make sure we maximized revenue opportunities. We were constantly walking through the building, looking at every nook and cranny to make sure we were getting the most out of the building, without creating a NASCAR Stockcar out of our new facility […]
read more