Winning the Customer Reference Materials

We hope you are enjoying reading Winning the Customer by Lou Imbriano & Elizabeth King. Below, please find links to all the supporting reference materials mentioned within the book. If you have any issues downloading the materials, or any questions, please email us at


* Sample organizational chart


* Sample Database Template


* Three Steps to Creating Revenue Generating Extensions


* The 5 P’s of Sports & Social Media


* Company Profile Template & Tips for Creating Profiles


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